This notice explains how personal information is handled when you use The Social Piggy website, make an enquiry or become a customer. The Social Piggy is part of the Invictus At Home Group. The current registered company behind the group is Invictus At Home Ltd, company number 10363011, registered office: Enterprise House, Tenlons Road, Nuneaton, Warwickshire, England, CV10 7HR.
Information we may collect
Depending on your relationship with us, this can include your name, business details, contact information, enquiry content, service correspondence, contract and billing records, marketing preferences, website/device information and information you choose to provide while working with us.
Why we use it
- To respond to enquiries and take steps requested before a contract.
- To provide, administer and support contracted services.
- To manage billing, records, security, quality and legal obligations.
- To improve our website and understand performance where lawful tracking is enabled.
- To send direct marketing where applicable privacy and electronic-marketing requirements are met.
Lawful bases
The lawful basis depends on the purpose and may include contract, steps before entering a contract, legal obligation, legitimate interests or consent.
Who receives information
We use service providers where needed to operate the business and deliver services. These can include hosting, email, analytics, payment, accounting, support, marketing and professional advisers.
International transfers
Where information is processed outside the UK, appropriate safeguards are considered as required by UK data-protection law.
How long we keep information
We keep information only for as long as needed for the purpose, legal obligations, disputes, security and legitimate business records.
Your rights
Depending on the circumstances, UK data-protection law can give you rights to access, correct, erase or restrict information, object to some processing, receive portable data, and withdraw consent where consent is relied on. You can also complain to the Information Commissioner’s Office.
Contact
For privacy questions, contact thepigfarm@thesocialpiggy.co.uk. We may need to verify identity before acting on a data-rights request.